Veterinary Diagnostic Laboratory Simplifies Citrix Printing

Diagnostic Center for Population & Animal Health

Before ThinPrint, there was no easy way to use and manage system to ensure users only saw printers relevant to them which made printing complucated and confusing. The goal when implementing ThinPrint was to allow only the specific session printers to be displayed to the user and to centralize driver management.

Solution – How DCPAH built a better, simpler print environment

DCPAH uses physical desktops and thin clients in a Citrix XenApp environment. DCPAH has 150 employees, all with remote access and using 75 printers. ThinPrint has been deployed for five years and is used by every employee.

Since ThinPrint was installed, DCPAH has decreased the need for printer drivers by more than 80%. Overhead costs for printer maintenance have also decreased due to Active Directory integration.

ThinPrint has significantly reduced time spent on printing issues and DCPAH is now able to allocate that time to other projects. Greg Snider, Network Administrator at DCPAH, most often uses ThinPrint’s central printer driver management, saving “a lot of time vs. having to install printer drivers locally.” With the centralized, dynamic set up and management coupled with the elimination of driver conflicts, admins are able to spend less time on printing and printer driver administration.

ThinPrint is the fastest and most secure printing solution available, enabling you to significantly increase the efficiency and flexibility for Citrix environments. DCPAH saves $2000-3000 in direct printing costs, and estimates 200 hours for a full time employee each year by deploying ThinPrint. “I am very satisfied with my investment in ThinPrint and have recommended ThinPrint to others.”

“Centralized management of Citrix session printers with ThinPrint makes supporting Citrix products much easier.”

Greg Snider, Network Administrator


The Diagnostic Center for Population and Animal Health (DCPAH) is a full-service veterinary diagnostic laboratory offering more than 800 tests in 11 service sections. In the more than 30 years since its inception, DCPAH has become one of the country‘s premier veterinary diagnostic laboratories, handling more than 220,000 cases involving approximately 1.5 million tests annually.


  • Industry: Veterinary Education
  • Solution: ThinPrint Engine
  • IT Infrastructure: Physical Desktops, Citrix XenApp